GoHighLevel Customer Service – Complete Guide!

Thinking about getting serious with digital marketing and leveling up your marketing video game, however do not have the spending plan or the resources like the big firms and firms?

Hey! Then GoHighLevel would certainly be best for you!

I’ve remained in the game for practically 10 years currently and have actually utilized CRMs such as Zoho, Hubspot, Mailchimp, etc, however absolutely nothing has actually resembled the exact same level of value that GoHighLevel gives as a complete collection platform.

Provided, there are some things that could be enhanced with the user experience and capability, yet if you are searching for the very best all-in-one marketing remedy or system that cash can get on a budget, after that this CRM is for you.

So if you prepare, allow’s talk about the goods, the bads and the uglies (if there are any type of) regarding GoHighLevel’s CRM and the options that they use.

What is GoHighLevel CRM?

GoHighLevel is just one of the new kid in towns competing in the SaaS, CRM, and digital marketing particular niche. You can obtain a HighLevel 1 month free trial if you ‘d like to try out all the features prior to investing in the tool.

Because they are fairly brand-new in the room, their costs are currently economical contrasted to various other CRMs and use wonderful worth. From integrated in emailing software, TEXT & call abilities, to a number of AI features and devices, they are packing a punch when it comes to bang for the buck.

From my experience using it, usually it’s tailored towards little to medium sized companies or marketing professionals who desire a powerful marketing device that will certainly help them grow their company and take care of consumer connections efficiently.

However, that’s not all, you can white-label the entire thing and make it your very own item. So if you collaborate with various other local business proprietors who can’t afford to pay thousands of bucks for a digital marketing solution, after that you can authorize them up as your client on sub-accounts.

Sort of like reselling hosting servers whilst having specialist system-admins who have actually obtained your back in case of emergencies.

Pros & Disadvantages of GoHighLevel

Simply put, below’s a quick wrap-up of all the advantages and disadvantages of the High Degree system.

Budget-friendly

You will not find an all-in-on CRM option for $97/month anywhere else. If you decide to share it with your sub-account or with your other two various other friends who also desire a budget friendly CRM, you can expect less than $33/month, which is an insane good deal!

Integrated Solutions

The software program already comes with integrated email marketing, SMS, AI, website builder, hosting and many various other devices, so you do not have to have all these various suppliers and then experience the hassle of connecting them with Make or Zapier and so on.

Additionally, it includes a full featured web page builder for creating high-performing landing pages, catching leads, and building full-featured sites with personalized food selections GoHighLevel Customer Service.

Additionally, the system uses an incoming phone system for catching leads and automatically messaging them by means of voicemail, compelled phone calls, SMS, emails, and FB Carrier.

Unrestricted Sub-Accounts

If you are an agency and desire all your customers under one roofing system, after that it’s so easy to remain arranged and track your clients. Also due to the fact that you obtain unrestricted sub-accounts, you can register clients under your master make up a more affordable rate and still make a lot of profit simply by handling their accounts or offering them with fundamental assistance.

Excellent Payments

If you decide to end up being an affiliate, you can gain 40% monthly commissions on every sale, so it’s actually easy to construct an easy revenue. If you have a target market in the digital marketing, job online type of niche, it’s the perfect product to advertise.

Full White-Label

On their SaaS Mode, you can completely white-label every little thing to your preference and offer the software program as your own brand. If you require street cred as the big shot in the digital marketing niche, then this is a really cool feature. You do require to be on their Pro Plan nonetheless.

Disadvantage: Standard User Interface

The user interface doesn’t look polished, so in some cases you can see glaring blemishes from a style viewpoint. However, it does not necessarily obstruct of functionality.

Con: Limited Full Highlighted Page Builder

If you intend to construct dynamic sites and have more flexibility with hosting, e-commerce integrations, devices, and templates, then it’s much better to build it on one more user-friendly system that uses you those options.

GoHighLevel Plans

On their main site, they have 2 plans that are being provided, yet I’ll allow you know the key …

There are in fact 3 plans, but if you are simply beginning and trying points, then most likely you will not be utilizing the Pro Plan which is $497/month.

Anyways, allow’s get into the meat and potatoes of the plans that are offered and which one could be a much better match for you. Simply FYI, it’s less costly to pay every year due to the fact that you’ll be saving 17% compared to paying on a monthly basis, however if you intend to try it out prior to dedicating, you can use my unique invite web link to obtain a 30-day trial rather than the usual 14-day trial that’s used on the official web site.

Starter Plan: $97/month

While you do obtain a lot of great features, this is much better matched for beginners or people who manage only 3 business at most.

This is extra so for individual use or maybe sharing it with your buddies or pals who likewise do business. $97/month divided between 2 of your various other friends or service companions will certainly be no more than $30 a month.

Nevertheless, even if you are the single user, for less than $100 a month, let me tell you … you are obtaining terrific value with their all-in-one CRM system.

These tools assist you capture leads properly and nurture them for conversion.

Unlimited Plan: $297/month

If you are a digital marketing company nonetheless and intend to generate income, then the unlimited plan might be a better choice. You can sign as many clients and accounts under you with no extra expenses.

So let’s claim you bill each client $25/month, you require to register just 12 clients with the CRM to breakeven. If you are an affiliate online marketer or desire more control over your customers’ marketing efforts, then the Unlimited Plan is much better fit for your needs since you not just will recover your expenses yet established a suitable passive earnings stream if you can register a few people.

The added features are:

  • Every little thing in Starter+
  • Unlimited Sub-Accounts
  • Branded Desktop Computer Application
  • Phone & Email Rebilling without Markup

Pro Plan

I would not recommend this plan unless you are serious about building your own brand or company name. There is most definitely something a lot more decent about having your “own” item or service.

With their SaaS Mode, you can white-label everything and make the CRM and the tools inside GoHighLevel as if whatever is your own.

If you are serious about the digital marketing video game, after that you can use my special web link to get a $400 voucher code if you get on the Starter Plan already or a $200 voucher if you get on the Unlimited Plan.

For brand-new customers, you can still enroll in the Pro Plan with no costs, and try it out for 30-days before making the leap.

Extra features include:

  • Whatever in Limitless+
  • SaaS Mode
  • Email/Phone/Text/ Al Rebilling with Markup
  • Representative Reporting
  • Rollup Report Scheduler
  • Own Template Builder
  • Adjustable Dashboard and Numerous
  • Dashboards
  • Advanced API Accessibility

GoHighLevel In-Depth Testimonial

Since you recognize with their plans and whether it appropriates for your needs, let’s come down to business. Is it worth it? Should you get it? What can you expect?

We’ll be addressing all those concerns.

Evaluations on Reddit

Hostile influencers who don’t truly know much concerning affiliate marketing left a little poor preference in some people’s mouths because of over-the-top ads and videos promising fast and easy money using HighLevel’s affiliate program.

Thus, there were a couple of questions positioned by Redditors pertaining to the trustworthiness of GoHighLevel and whether it was a rip-off or otherwise.

This is what most people had to claim:

No, it truly isn’t. However, as you have actually already clocked, one means to utilize it is as a reseller so there are a massive number of people making believe to be gurus and making use of deceitful or pushy sales tactics. This provides the platform itself a really bad name. Saying that, there are some genuinely talented people that have actually constructed big businesses basically entirely on the back of it. That’s rare though.

Nonetheless, as a system for marketing, it’s really rather decent and covers a lot of various other platforms.

It wouldn’t fit every person, and it’s really targeted at companies who have their own assets and techniques (e.g. details sales funnels) that they intend to supply their customers.”.

This is not a get fast abundant scheme as most individuals would certainly have you think online on Social Media so do not listen to them. It will certainly take time and initiative to construct a good retainer of customers.

Evaluations on Google

Evaluations on Google are overwhelmingly positive with thousands of validated evaluations.

For a small-medium sized company that’s rather a great deal of reviews.

Typically, what people enjoy the most about GoHighLevel is the packed worth for such an affordable price. Nevertheless, most notably, individuals love the assistance and quality of service that the HighLevel team supplies. If you scroll via the Google remarks, one way or another people praise the desire the group is to assist.

Adverse remarks however state a little slow-moving reaction times unless you are on the priority assistance $300/monthly registration and the fact that you can not just terminate the trial on your own. You have to connect to them using email and undergo a bit of an aggravating process to terminate the free trial.

And I do concur that as a first-hand customer, some people who simply wish to check out the software will certainly discover it time-consuming undergoing that procedure.

Evaluations on 3rd Event Evaluation Site

Third celebration sites have excellent reviews about the company too.

GHL is doing something right when it concerns not just getting people to compose reviews yet likewise giving a great solution to their consumers and customers.

The only negative testimonials remain in respect to GHL’s persistent marketing and sales approach. As a previous trial individual, yes, HighLevel’s reps are rather persistent with their e-mails and always follow up with you if you didn’t determine to purchase.

Whether you assume it’s great or negative, as a marketing expert myself, they practice what they teach and have a good sales funnel and they do practice what they teach …

Some other negative comments mention it being a pyramid scheme or being charged after their trial duration ended. Obviously, there will constantly be people who forget to cancel their membership, so it’s not always Go High Level’s mistake due to the fact that you do accept their regards to service that after the 30-day trial, you will be billed the month-to-month membership cost.

And no, it’s not a pyramid plan since there is really an item that users can get, so their business version is not based on earning money from their affiliates, however after extensive searching, it’s really as a matter of fact emails, SMS, and calling credit.

Personal Evaluation

Reviewing and mentioning other people’s reviews is one point, yet here is my personal first-hand experience using this item and my comments about all the features based upon my decade years experience working in the digital marketing specific niche.

First Impressions

The dashboard is rather basic and absolutely nothing fancy. It almost resembles a WordPress dashboard with all the devices and features on the side.

If you get on the Limitless or Pro Plan, you will certainly be able to onboard any type of extra customers and handle them from one dashboard through your master account, so it’s very simple to remain arranged and in the loop with exactly how work is going.

The reporting and analytics resemble powerpoint presentations with extremely primary style, however I can see past a lot of the small things that don’t necessarily influence the performance of the application, because HighLevel is a giant of many automation tools.

Workflow Builder

I personally assume the Workflow Builder is the primary reason why you require to obtain GoHighLevel.

It can practically do anything you desire it to.

I’ve utilized CRMs and tools that were a lot more limited than this regardless of costing substantially a lot more.

You can pick from standard templates that already exist or produce your sophisticated workflow routine from the ground up. Whether you intend to link it to your social media sites accounts, web site, e-mail, and so on, it’s up to you. You can make automation that will conserve you a number of hours of manual labor.

If you desire, you can also connect an AI auto-responder or client assistance robot that reads and works like a human.

Nonetheless, for complicated tasks and automation, it would certainly be disingenuous to state that every person can do it. Some webhooks and integrations with certain apps or tools can be confusing for beginners, however I am greater than pleased with the workflow builder.

Website Builder

Perhaps it’s because I am used to the flexibility and the simplicity of WordPress, but HighLevel’s website builder verdict/rating is simply north of acceptable I would certainly state.

You can import layouts from their data source and library, but they don’t look spectacular, yet it would be wrong to judge every little thing based on their templates since if you require to make a web site quickly and if it does not need to be fancy, the builder is capable sufficient to make an okay looking website with AB divided testing and automated funnel.

The user experience is a little wonky and calls for getting utilized to. It’s a little like Wix and website home builders that are from the 2010s. The modules and features are rather limited, so if you are an intermediate to advanced developer, you could find them really basic.

Also, I had trouble understanding what the actual web link for the websites are and sharing it with teammates.

I directly won’t be utilizing their website builder since you can organize your internet sites less costly than HighLevel’s $10/month hosting plan. I suggest something like DigitalOcean, Vultr, or something similar if you plan to construct websites for customers.

You can always incorporate those web sites with your HighLevel CRM, so it’s not a large problem, yet if you deal with regional businesses such as completely dry cleansing, dental experts, or whatnot, then nothing incorrect with utilizing HighLevel’s constructed in website builder and manage your website from a solitary system if you choose comfort and organization.

For more dynamic websites that call for attention to information and design, after that it’s far better to build on your own separate platform that you excel in.

AI Equipment

AI tools and integrations have been latest thing given that 2023 and the AI functions in HighLevel are a must if you wish to set yourself apart from various other digital marketing agencies.

The AI automobile responders to messages, chats, and comments, specifically are devices that are a lifesaver for me. The marketplace I work in has millions of Facebook users and the AI integration with Facebook is a nifty device to have because you can save hours and hours of customer assistance and even sales work through AI automation.

The only point however is the language restrictions. Some languages might not be available or really restricted in their efficiency, but frequently utilized languages worldwide must work just fine.

Email Software program

While it’s not on the same degree as Mailchimp or standalone emailing software program, the e-mail marketing function will certainly finish the job for many things.

The e-mail builder is quite basic and not that various from other applications that you could locate on the internet.

Did I discuss that emails are actually quite cheap? Because High Level obtains bulk pricing for e-mails, you can sell e-mails with a markup if you get on their Pro Plan with SaaS Mode.

Sub-accounts nonetheless won’t obtain a great eating service from a user-interface standpoint since the design looks very standard and straightforward, yet as I stated, as long as it functions, that’s what is essential.

Making Forms & Lead Magnets

One of one of the most vital facets of landing pages and web sites are the types and the lead magnets. It’s how you can grow and automate your own organization.

While it’s straightforward and very easy to make the forms on their marketing platform, I did struggle to obtain the responsiveness and compatibility right when installing on my WordPress site that is hosted outside GoHighLevel.

It does not specifically look exactly how you want it to look when you duplicate the embed code onto your web site, so I invested a little time going back and forth changing the typeface size, cushioning, and what not while trying to get it right.

Nonetheless, once the types are established and installed on your web site, the workflow automation functions perfectly. When somebody filled in the kind/ lead magnet, my marketing campaigns went smoothly with no troubles.

You do certainly need to set up your workflow correctly however, so it mostly depends upon how well you can build automations and workflows.

Analytics & Reporting

You can attach your Google and Facebook ads to your Go High Degree account and see the results. It’s quite comparable to HubSpot’s data reporting, however certainly not in-depth and extensive as Google Analytics.

It’s more than enough if you just want a fast snapshot of your campaign results and see whether your campaigns are running effectively. The detailed analytics give actionable insights that can maximize campaign efficiency and ROI.

Call Monitoring

Handling get in touches with is simple and rather uncomplicated.

You can reply to get in touches with by means of e-mail directly from the interface which I suched as, but if you are on a laptop computer or possibly a tablet, it can feel as if things are a little squished and not enough breathing space.

For bigger displays it was alright, but I think they tried to jam excessive stuff in the contact tab with a lot of tools and features. However, it’s quite similar to top-end CRMs when it involves capability and devices that go to your disposal. Unlike needing to bit-by-bit with each other numerous systems, GoHighLevel incorporates every little thing you need in one place, making it more convenient and efficient.

There is a feature called “Smart Lists”, which is basically a listing of your contacts that can be automatically sorted with tags through the workflow tool, but I think it ought to have remained in a different tab outside the contact monitoring tab.

It can obtain a little bloated and sluggish if you make too many clever checklists and contacts with tags, in addition to looking a little messy and disorganized, whereas various other CRMs typically have such listings in a different tab for a cleaner appearance.

Rate & Responsiveness GoHighLevel Customer Service

While the landing pages are quite responsive and stylish, the backend dashboard in GoHighLevel was a little slower than what I am accustomed to. Usually HubSpot, Mailchimp, and other CRMs have practically instant load times in between different functions and tabs, but I discovered myself waiting a couple of seconds for sure devices and tabs to lots.

It’s not an offer breaker, yet I hope they will have the ability to improve the rate efficiency for the backend in the future.

Switching Between Different Business

As part of the unlimited customer advantage, you can change in between several firms directly from your master account. It’s quite very easy.

You just require to click on the major account photo and then select from any type of sub-accounts you have under your master account.

Including New Users & Clients

I didn’t have any problems with including individuals and numerous customers to the system. It’s a little bit comparable to making an individual on WordPress.

Master accounts have access to all the below accounts, so in case someone does not pay or makes a decision to cancel, it’s easy to suspend or delete their access.

How To Enroll in GoHighLevel?

Like what you see? Outstanding! It’s really easy to sign up or upgrade your account to the Pro Plan with the voucher code.

Use my special invitation web link to obtain a 30-day trial to subscribe or to obtain the promo code.

Do not stress, you won’t get charged till your trial 30-day trial period is over, and you will certainly likewise get a notice for when you are close to it. You do need to have $1 in your account however, to trigger your trial.

If you are a new user, click on the 30-day trial, if you are already a user and want to obtain the coupon code click the button for getting the discount coupon code.

After that proceed with inputting your get in touch with info and repayment details to validate your registration if you are a new individual or confirm your coupon, if you are an existing individual.

Sometimes they provide one more 30-days expansion if you ask, also after your very first trial period, so if you want a little bit even more time to assess it or need to wait until your business begins producing cash-flow, after that it’s also an opportunity.

Last Ideas

Definitely, it deserves it. Particularly for small to medium sized organizations who desire an all-in-one marketing remedy for their service.

Compared to Hubspot, Zoho, Mailchimp, and so on it’s not as puffed up and not as puzzling when it involves application. Whereas, GoHighLevel felt much more like a streamlined process. It’s not as great looking or well-polished by any means, but it finishes the job and points are easy to understand.

It’s specifically a LARGE AMOUNT for digital marketing agencies that intend to market GoHighLevel’s CRM and software application, a lot more so with their white-label feature on their Pro Plan, which will certainly provide your firm a lot more credibility since individuals will certainly assume you actually built the software program.

The opportunity of rebilling at a markup is additionally impressive! You could just sign-up neighborhood business that need SMS, Calling, Email, and AI services. At 20% -30% markup (which would be market requirement), that’s a pretty great easy income to enjoy GoHighLevel Customer Service.

Marketing experts will find GoHighLevel especially useful as it resolves common obstacles and cultivates a community where concepts can be shared. This makes it an exceptional device for those concentrated on traditional marketing issues while additionally welcoming modern-day digital remedies.

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